Support, Warranty & Customer Care

We are committed to building long-term relationships with our customers, providing advanced technology solutions and dedicated support at every step.

Our Services

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24/7 Support

Our team of experts is always ready to assist you anytime, anywhere.

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Comprehensive Warranty

Clear and transparent warranty policy with fast processing times.

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Guidance Documents

A complete and detailed library of materials for all products and services.

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Free Upgrades

Free software updates and system upgrades during the warranty period.

"Nam Á Group has provided us not only with quality products but also excellent support services. They are always ready to answer any questions and resolve issues quickly. They are a reliable partner for any business."

- Chu Huy Hiền, General Director and Chairman of the Board

Frequently Asked Questions

What is the warranty period for the products?

The warranty period for Nam Á Group's products is typically 12 months from the date of purchase. However, some premium products may have a warranty period of up to 24 or 36 months.

How do I request technical support?

You can request technical support by calling the hotline 1800 6724, sending an email to cskh@nama.com.vn, or using the online chat feature on our website.

Is there a return policy?

Yes, we have a return policy within 30 days from the date of purchase if the product is still intact and unused. Please contact our customer service department for more details.

Support, Warranty & Customer Care

Our Services

24/7 Support

Comprehensive Warranty

Guidance Documents

Free Upgrades

Frequently Asked Questions

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